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Cathay Pacific Airways - Manager on Duty

Written By JobsCDC on 29.6.11 | 12:30 PM


Cathay Pacific Airways / flightstory.net
Cathay Pacific Airways is an international airline registered and based in Hong Kong, offering scheduled cargo and passenger services to over 120 destinations around the world. We are deeply committed to Hong Kong, where the Company was founded in 1946. We continue to make substantial investments to develop Hong Kong's aviation industry and enhance Hong Kong's position as a regional transportation hub. In addition to our fleet of aircraft, these investments include catering, aircraft maintenance and ground handling companies, as well as our corporate headquarters at Hong Kong International Airport. Cathay Pacific and its subsidiaries and associates employ 21,000 staff in Hong Kong. The airline's two major shareholders are both Hong Kong companies listed on the Hong Kong Stock Exchange, as is Cathay Pacific itself.

Cathay Pacific is the major shareholder in AHK Air Hong Kong Limited, an all cargo carrier that offers scheduled services in the Asia region, and is a shareholder in Hong Kong Dragon Airlines Limited. We are also a founding member of the oneworld global alliance whose combined networld serves over 600 destinations worldwide. Join the team that has made Hongkong's own airline an international leader in the aviation industry. We are looking for talented people who are smart, dynamic, enthusiastic and keen to share our dreams and realize their own.

At Cathay Pacific, we share one common aspiration: to be the world’s best airline. With a global team of over 18,000 people, we offer a diverse range of career choices and opportunities – in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for. Take a moment to visit this site and find out what opportunities are in store for you.

Manager on Duty - DPS

  • To ensure that overall airport operations meet Cathay Pacific’s standards, policies and procedures, and also satisfy local and international safety and standards.
  • To support the ASM in leading Cathay Pacific’s team members and oversee Handling Agents colleagues to ensure that they interact with and provide consistent excellent Service Straight from the Heart to customers and colleagues.
  • To lead, motivate and create an enjoyable and productive working environment that promotes and cultivates changes, foster excellent teamwork and promotes a sense of commitment, reliability and accountability.
  • To manage overall daily functions through effective advance planning and allocating of manpower and resources; oversee to ensure smooth operations, pro-actively prevent and manage flight disruptions and irregularity.
  • To support the ASM to manage the station’s budget and operating costs in a cost effective and efficient manner.
  • To seek continuous improvement in airport operations, business processes, information technology, resource management and administration.
  • University degree in any field
  • Minimum 5 years experience preferably in Service Industry including 2 years at Supervisory level
  • Proven management potential with excellent leadership skills
  • Excellent interpersonal skills and customer service quality
  • Possess strong analytical, problem solving and decision making skills.
  • Ability to work under pressure and independently.
  • Excellent communication skills in both written and spoken English and Bahasa Indonesia.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer at overseasapplication@cathaypacific.com or apply online to following link.

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