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Heidelberg Indonesia - Dispatch Engineer, Product Specialist

Written By JobsCDC on 21.1.11 | 1:52 PM


Heidelberg is the world’s leader in printing technology and manufacturing and is recognized as the most active and rapidly developing printing company worldwide. Established in Germany in 1850, Heidelberg employ 16.496 staff working in 250 locations and provide services to over 200,000 customers operating in 170 countries around the world. We are at the forefront of printing innovation, producing solutions for all stages of the print media industry, providing our clients with a wide product portfolio as well as software components designed to integrate all printing manufacturing processes.

Heidelberg Indonesia is currently looking for:


Job Purpose
The successful applicant will be responsible as central contact person to handle incoming service calls and to develop close working relationships with appropriate customer representatives to ensure Heidelberg is providing customer care appropriate to the customers’ needs and HID’s ability to supply. Additional job is to support Service Manager and Service Admin in day to day operation of the dispatch system.

Key skills and competencies required for the above position:
  • A strong, proven track record in service operations.
  • Background/experience in managing engineering staff.
  • The ability to work as a team player.
  • Ability to perform well under pressure.
  • Willingness to travel domestic and overseas for training.
  • Holding a University degree in engineering.
  • Experience in Graphics Arts Industry.
  • Familiar with Microsoft office applications.
  • Knowledge of SAP is an advantage.
  • Pleasant, outgoing and enthusiastic personality.

Job Purpose
The successful applicant will be responsible to trade (buy and sell) remarketed equipment in accordance to agreed sales targets within Sales Service Unit Heidelberg Indonesia. The Remarketed Product Specialist is responsible to maintain good relation with internal sales colleagues, suppliers,customers, local dealers, and relevant authorities to maintain company image of professionalism and competence.

Key skills and competencies required for the above position:
  • A proven track record as Sales/Engineer from graphics arts industry.
  • Holding a university degree.
  • Excellent interpersonal skills with the ability to communicate at all levels.
  • Good in written and spoken English.
  • A persuasive and business driving attitude.
  • Good people skills and able to work as a team member.
  • Familiar with Microsoft office applications & computer.

Your future and how to apply
Heidelberg’s philosophy is to develop an international network of people with the most varied abilities that are capable of the seemingly impossible and can function as a team working across borders. We need motivated employees with know-how, who regard the lifelong learning process as a normal state of affairs and we expect these people to become the pillars of Heidelberg's and our client’s strength. We offer an attractive benefit package and excellent career development opportunities.

If you match the profile and are interested in this exiting career opportunity, then please send your detailed Curriculum Vitae not later than Wednesday,26 January 2011 to:

Human Resources


Heidelberg Indonesia, Mulia Business Park
Building E, Suite 103
Jl. Letjen MT Haryono Kav. 58-60
Jakarta 12780

Only short listed candidates will be contacted.

Notes :
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