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Rabobank Indonesia is a part of the Rabobank Group, a full-range financial services provider founded on co-operative principles. Headquartered in Utrecht, The Netherlands, the Group employs more than 60.000 staffs in 43 countries, servicing the needs of more than nine million clients worldwide. Food & Agribusiness is the international prime focus of the Rabobank Group. Our solidity and stability is evidenced by being ranked 4th in the World's Safest Bank 2008 list by Global Finance Magazine.Relationship Officer (RO
Acquiring new customers, developing and maintaining customers relationships
Responsibilities:
- Developing and maintaining the prime, existing, and new clients
- Maintain a good relationship with prime, existing and new clients
- Create and open potential network
- Having sufficient knowledge of banking products
- Identify clients' credibility
- Minimum Bachelor degree from any discipline
- Minimum GPA 2.75 (from 4.00 scales)
- Good communication in English is a must
- Customer service oriented and result oriented
- Experienced in the same field are preferable
Customer Service (CS)
Delivering day to day services and handling customer complaints
Responsibilities:
- Handling client inquiries and correspondences relating to account balance, opening account, bank reference, etc
- Ensuring that client account documentation are updated and in order with regulations of BI
- Handle all documents relating to the opening and closing of client accounts monitoring, controlling the customer balance in client accounts
- Assisting in all other operations activities when and where possible
- Minimum Bachelor degree from any discipline
- Minimum GPA 2.75 (from 4.00 scales)
- Good communication in English is a must
- Having a good interpersonal skill
- Fresh graduated are welcome, experienced in the same field are preferable
Operational Risk Manager (ORM)
Monitoring operational risk policy, procedures, and framework of the bank
Responsibilities
- Implement the operational risk policy, procedures, and framework of the bank
- Create risk awareness
- Facilitate the risk assessment of the bank's business activities, new product initiatives, and branches
- Perform the risk and control identification, measurement, monitoring, and reporting through discussion with relevant areas
- Monitor and report the Key Risk Indicators of the bank
- Monitor, discuss, report, and maintain database of incidents/losses
- Coordinate all operational risk-related matters within local office and head office, Utrecht
- Preferably 5 (five) years of satisfactory working experiences in an operational management area of an international or a large local bank
- Graduated from an overseas university or a top tier local university from any discipline, preferably in the area of accounting or business administration
- Positive attitude, willingness to learn and resourceful
- Independent, well-organized, and logical
- Strong drive to perform well and flexible
- Team player and able to coordinate and facilitate different areas of responsibilities
- Excellent English and Indonesian communication skills (writing and speaking)
- Active involvements in organizational activities
Please put the position code in your e-mail subject
Please put the city in Indonesia that you choose
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