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Microsoft Indonesia - Microsoft Corporation, is a multinational computer technology corporation that develops, manufactures, licenses, and supports a wide range of software products for computing devices. Headquartered in Redmond, Washington, USA, its best selling products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software. Microsoft Indonesia is currently seeking suitable candidates for the following positions:Partner Capacity Planning Manager
Responsibilities:
Reports to: Country Manager
Partner / Segment: SMSP
Responsibilities:
- The mission of the Partner Strategy and Program group is to drive the growth of a competitive and loyal Partner Ecosystem, lead channel strategy development, build new partner communities, and focus on long-term capacity planning. This role leads the area/subsidiary Partner Capacity Planning function, and as such is viewed as a leading voice to the area /subsidiary GM/VP, in all channel capacity aspects of the area or subsidiary. This role drives marketing excellence and high utilization of MSPP Engines to ensure revenue growth, effective planning for the growth of the business, and positive partner satisfaction and perception around engagement with Microsoft.
- We are looking for high energy, results driven individuals to manage the planning process and models to insure that Microsoft has the right (optimal) partner capacity, as well as the number and coverage of partner resources to achieve its objectives in the marketplace. This position will drive the evolution, implementation, and management of the annual capacity planning model and process, in conjunction with the corporate partner capacity shared services group, to ensure we have the right partners (both quantity and quality) in our ecosystem.
- Drive and execute an all-up Capacity Planning model for the assigned area of responsibility. This model will have segmentation across geography; partner skill/focus area aligned to partner type, and provide prescriptive guidance for the appropriate field and HQ roles to execute the model.
- Develop partner capacity ecosystem framework. Along with delivering the model, a framework needs to be provided so key members of each Area team can determine how to best optimize their Area's partner ecosystem. Specifically, the framework should provide guidance on how to assess partner productivity and, ultimately, provide transparency as to how best to close the capacity gaps. In addition, this role will assist the field teams to interpret the output of the model to determine resources and programs needed to support the capacity strategy and the changing partner ecosystem. In addition, the framework should give guidance on which recruitment activities need to occur to further address the capacity gaps.
- Ensure appropriate executives and Area roles are embracing and leveraging the model and framework. The individual must drive field leadership and influence. Specifically, there needs to be additional focus on providing guidance and business insight to the Leadership Team.
- Ensure activities are connected and integrated to address the capacity gaps. Corporate activities are spread across multiple groups outside of the Partner Enablement Team and include groups like the Marketing, Segment Marketing Teams and other partner groups within Microsoft. This role will be responsible for setting annual partner targets and for aligning outputs with partner program and partner enablement teams.
- Be the authority on Capacity Planning in your Geography. Ultimately, you will be the expert on Capacity Planning and modeling. As a result, you will need to represent the model and the assumptions across the Area and to our World Wide Business Groups.
Requirements:
Recommended Qualifications:
This role demands a professional who is passionate about partners and has a keen ability to manage highly scalable programs and frameworks. We are looking for someone who can help us analyze our partner-base, identify our partner capacity gaps, and work on tools and frameworks to help our Field teams recruit and enable the appropriate partners to help our business groups achieve and exceed their objectives.
Account Manager (Education)
Responsibilities:
Department: Public Sector
Reports To: Public Sector Director
The Account Manager (Education) is responsible for working with education customers and partners to achieve academic sales targets. While the bulk of this individual’s efforts will be spent at named major accounts, the expectation is that he or she would also provide sales and marketing leadership for the overall education sector for the country. To be successful, the individual must be able to effectively sell across all levels of the customer organization, from IT professionals to CxOs. In addition, strong collaborative skills are essential to bring together a virtual team comprising education domain experts within Microsoft and its partners to effectively pursue and close large enterprise deals.
Responsibilities:
- Attain or exceed the subsidiary’s education sales quota by:
- Identifying and closing end-to-end solution opportunities in major educational accounts.
- Build relationships at the appropriate levels with key partners to jointly pursue and close large solution opportunities at enterprise accounts.
- Build and manage a partner ecosystem comprising Academic Education Re-Sellers, System Integrators and Independent Software Vendors to effectively cover breadth opportunities across the country.
- Establish and maintain regular dialogues with business decision makers and key influences of academic institutions to create meaningful, trusted relationships and partnerships.
- Collaborating with partners and marketing to identify trends and develop sales and promotional plans to increase Microsoft’s education revenue.
- Track competitive activity and build plans to effectively counter it.
- Build a network of influential supporters who will champion the use of Microsoft technologies.
- Having 5-8 years in sales with successful track record in selling to enterprise accounts, and proven account management and business planning skills.
- Previous experience in managing business partnerships with solution providers, or partners preferred.
- Strong negotiation, written/verbal communication and presentation skills, with the ability to interact with very senior executives.
- Superior commitment to customer service.
- Knowledge of Microsoft’s products and of competitive platforms and tools.
- Relevant sales experience within the Education industry will be an added advantage.
- Degree in Marketing, Business or the equivalent preferred.
Sr Consultant - SQL/DB
Responsibilities:
Department: Services
Purpose:
To deliver of high quality, leading edge consulting services based around Microsoft’s SQL Server technology. The focus of this role is on completing quality engagements that lead to improved customer satisfaction while achieving goals around personal development, knowledge sharing and utilization. With responsibility of Design, Vision and Scope, Strategy and Technical Documents, providing On-going Advice (Knowledge Transfer) to the Customer and Partners and Programming Code
Requirements:
- Highly proficient & solid Customer facing Project experience involving technical consulting, solution design, project envisioning, planning, development and deployment.
- At least 5 years of related technology experience
- Strongly prefer official certifications associated with Microsoft Windows SQL Server 2000 and 2005 database applications and systems.
- Candidates should have years of enterprise project experience in designing and implementing high performance OLTP solutions or building large data warehousing projects.
- Able to ascertain requirements, build specifications and design patterns to enable others to build solutions based on those designs.
- Able to technically lead and mentor a small team during a project.
- Excellent writing and documentation skills.
- Excellent interpersonal and communication skills.
- Favored Skills:
- Network design and infrastructure
- Security concepts, coding and infrastructure hardening expertise
- Knowledge of DB2 or Oracle
- Knowledge of SAP and achievement of Basis certification
Territory Manager - West Java
Responsibilities:
Department : SMS&P
Reports To: SMS&P Director
Responsibilities:
- Develop and execute a growth strategy in defined geographic area (West Java)
- Work with the team to drive development and delivery of new products and services to meet customer needs and improve customer and partner satisfaction
- Perform customer needs analysis and develop key account strategies
- Lead the team to meet sales objectives, improve productivity, increases revenues and maximize profitability within the given territory
- Develop strong long - term business relationship with key account customers/partners by evaluating and understanding the customer business to best fit with the chosen products/services
- Function as customer advocate (note: not necessarily need sales contact, as we have Account Manager who will be in charged with this function)
- A minimum of 5-8 years relevant experience
- Track record of sales or business development in leveraged model
- Demonstrates SB/Reseller familiarity
- Demonstrates product knowledge
- Adept at organizational agility
- Hold minimum Bachelor degree
- Well knowledge in software related products
- Well understood in given territory (West Java) especially on tapping better market and executing it with impact full sales strategies.
- Persuasive in selling and well understood in handling objections
- Possesses effective leadership skills especially on motivating and leading the team
- Have exposure in dealing with West Java regulator and media
Engagement Manager
Responsibilities:
Department: Services
Engagement Manager is responsible for closing Services sales and delivering projects of significant complexity, generally having total resource engaged at any point in time under 20 people (Microsoft services employees or Partners) directly involved in his/her engagements for 1 or more engagements. Engagements typically shorter duration (measured in days to weeks) and limited strategic impact for Microsoft. Responsible for all engagement oriented negotiations, proposals, including contractual, fiscal, and scheduling. Held accountable for customer satisfaction, Partner satisfaction, backlog for his/her projects, project profitability, employee satisfaction in his/her projects.
Responsibilities:
- The Engagement Manager is responsible for decision making regarding closing services opportunities, and delivering engagements including, setting customer bill rate, statement of work/contractual obligations for engagements with some risk assumed by Microsoft, approving staffing of projects, performance management for personnel on engagements, as well as decision making regarding client/partner relationships. Need Services Leads involvement on issues around major discounts, and non standard contractual language or project financing.
- Responsible for service line or vertical client strategy. Responsible for defining service offerings. Will perform this role using MSF and MCF principles. Most projects may result in best practices to be leveraged throughout the practice. The Engagement Manager will likely be a thought leader regarding Service offerings, and project delivery processes.
- The Engagement Manager is responsible for communicating within the project team, Microsoft and the customer. Communicating with Internal and external groups including legal, sales, product development, partners, and product support. These communications will generally involve negotiations with customer, partner and Microsoft personnel. Communications with customer generally at VP to CxO level.
- The Engagement Manager is responsible for customer satisfaction, partner satisfaction for partners involved at his/her engagements, backlog for his/her engagements, project profitability, and employee satisfaction for his/her engagements. Additionally responsible for approving all customer invoices, and accounts receivable for managed engagements.
- Minimum 8 years of related experience, with strong understanding of the product development lifecycle, enterprise computing environments, and client/server technologies systems
- Possess at least 2-3 years of management/lead experience preferred
- Must have advanced business development and business management skills.
- Must have strong people management skills and be capable of leading a large staff.
- Should posess expert communication skills.
- Must have advanced engagement and project management skills with the ability to drive the engagement lifecycle.
- Requires advanced technical knowledge. Must be able to understand and articulate Microsoft technology strategy and vision to a variety of audiences.
- Should have advanced knowledge of Enterprise Services Frameworks.
Please do visit our website: www.microsoft.com/asia/careers where you can register your resume on-line, and to check any vacant positions that would match with your interest
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